Hammer plc

Service / Support > Returns & Warranty > Returns form

Please fill in the boxes below. All fields marked in orange are required before an RMA can be processed.

Customer Details

Company Name

Invoice Address

Account No.

Contact Name

Telephone No.

Fax No.

Email Addresss

Delivery Address
(if different from
above)

Delivery Contact

Delivery Tel No.

Product Details

Please complete the details of the product that you wish to return.

Model Number

Part Number

Serial Number

Invoice Date

Invoice No.

State system used with Mac or PC etc

State operating system of s/w used

Your Reference

Reason For Return

Please select one of the following reasons for return.

Faulty Product

Please provide as detailed description as possible. (Please note DOA/dead/faulty etc is not acceptable.)

Have you discussed your fault with our technical department already?

If so, what is the Call Log No.

For Advance Replacement requests, should faulty item be collected at same time as delivery? Yes No

Shipping Error

Have you received something different to what is detailed on the despatch note?

Please note shipping errors must be notified in writing within 48 hours of receipt.

Damaged Product

Has your product been damaged in transit?

Please note any damage must be notified in writing within 48 hours of receipt.

Eval Return

Please provide the eval order number. (This can be found on the despatch note.)

Request for Credit

Agreement

I confirm I have read your Terms & Conditions and I understand that by submitting a returns request I am agreeing to be bound by your terms and conditions of sale and your Returns Policy.

Agreed

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